Wednesday, September 9, 2009

FairPonit grilled by regulators

Regulators from three northern New England states met with FairPoint Communications yesterday looking for answers to the company's ongoing service problems. Thousands of FairPoint Customers in Vermont, New Hampshire, and Maine have had billing problems and trouble with the company's phone and Internet services. FairPoint CEO David Hauser says the company will fix them, in part by bringing in consultants and forming teams to focus on problem areas. FairPoint wasn't able to answer every question regulators had about its timeline for resolving the problems. The Vermont Department of Public Service has asked FairPoint to give them a reason why they should be glad to operate in Vermont.